The agentic engineering platform for customer-facing operations.
Build teams of AI agents that coordinate with each other and your humans, work toward goals in plain English, remember every case across every channel and session, and take real action; refunds, CRM writes, escalations and follow-ups.
Five platforms. Five SDKs. Five billing dashboards. Five sets of docs you read once and forget.
Glue code that nobody wants to own. The 2 AM Slack message: "Who touched the Twilio webhook?"
Memory that doesn't travel. Your agent forgets everything the moment it switches channels.
Analytics duct-taped from three sources. Latency numbers that never match what users feel.
Real-time STT / LLM / TTS stack
PSTN / SIP, number pool, routing
Vision API, OCR, custom ML
Per-channel APIs + webhook infra
Agent framework, state store, glue code
Automation tools, webhooks, dashboards
Every Pod has its own mailbox, its own skills, and memory that spans every channel.
Voice, video, vision, messaging, orchestration, and analytics — unified in a single primitive that deploys in minutes, not months.One SDK. One billing dashboard. One set of docs. Every capability your agent needs to see, speak, think and do.
Your Pod can interpret documents and images, conduct natural voice conversations with sub-800ms latency in 100+ languages, and analyze video streams; all through a single, unified API.
Replaces: Your voice infra vendor. Your vision API. Your OCR service. Your screenshare infra. The glue code between all of them.
Each Pod gets its own persistent identity. Voice calls, emails, WhatsApp messages, SMS — they all land in one mailbox. Memory travels with the conversation, not the channel. Your agent never forgets context.
Replaces: Your business-messaging APIs. Your chat widget. The session store you built. The shared-inbox tool you pay for.
Compose agents from modular skills — pre-built for common patterns like KYC verification, claims processing, appointment booking. Or write your own in Python and publish to the marketplace. Skills are versioned, testable, and shareable.
Replaces: The actions/ folder you maintain. Custom webhook handlers. The integration-code repo growing since day one.
Define what your agent should accomplish, not how it should navigate every edge case. The Pod reasons about objectives, adapts to context and finds the shortest path to resolution. Policy-driven, not prompt-driven.
Replaces: Your hand-authored orchestration code. Drag-and-drop flow builders. Pathway DSLs. Visual builder branches.
Execute tasks in external systems
Built-in metrics and insights
Human-in-the-loop approvals
Your Pod doesn't just talk, it acts. Update CRMs, trigger workflows, file tickets, process payments. Real-time analytics show what's working. When the Pod hits an edge case, it escalates to a human with full context preserved.
Replaces: Your low-code automation flows. Custom webhooks. Dashboards built from scratch. The manually-wired HITL interface.
Every Pod runs inside a safety envelope you define. Topic restrictions, content filters, PII handling, data retention rules, action thresholds, escalation triggers — all declared at the Pod level, enforced by the runtime, visible in every trace.
Replaces: PII redaction. Injection filters. Approval workflows. Audit logs. Safety passes.
Open the Pod builder in the Cozmo platform. Write the outcome in plain English and your Pod plans the steps automatically.
~10 minutesWhich channels should the Pod operate on? Which skills and integrations? All can be configured from the dashboard.
~15 minutesEvery Pod ships with a live phone number, test WhatsApp, dedicated mailbox and replayable sandbox.
~30 minutesOne click from the dashboard. Auto-scaling, 99.9% uptime. Shadow-traffic mode runs in parallel with your existing stack.
Ship todayRequest beta access and ship your first Pod this week.
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